KYTVBULK

Frequently asked questions

Everything resellers ask before their first order — how credits work, what happens after you pay, and what we will not promise you.

Credits

What does one credit buy?

One credit activates one month of service on one line. Three credits is three months, six is six months, twelve is a full year.

A second simultaneous connection on the same line costs a second set of credits — two connections for a year is 24 credits, not 12. Worth knowing before you quote a customer.

Do credits expire?

No. Unused credits stay in your balance indefinitely. Buy at the volume your cash flow allows rather than against a deadline, and a slow month costs you nothing.

Why is a credit cheaper on bigger packs?

Volume pricing. The rate falls from $1.47 per credit on the 100 pack to $1.22 on the 2,400 pack. The unit does not change — one credit is still one month at every tier.

Can I compare your price with another supplier's?

Only after converting both to the same unit. Some panels define a credit as a year rather than a month, which makes a headline credit price meaningless on its own. Multiply the per-credit rate by twelve and compare the cost of one annual subscription.

Buying and payment

I'm not comfortable sending money to someone I haven't dealt with before

That is fair, and we would rather you test than take our word for it. Message us on WhatsApp and we will set you up with a test line — the full channel list, nothing to cancel.

Once you have seen it working, a personal subscription starts at $10 a month, or you can go straight to a reseller pack. Nobody here will push you to decide before you are ready.

How do I test the service before buying credits?

Buy the 36-hour test line for $1. Full channel list, nothing held back, activated within minutes of payment confirming.

The $1 covers the line itself. You are judging the actual stream, not a curated demo, so what you see is what a paying customer of yours would get.

How do I pay?

USDT on the TRON network. Each invoice total ends in unique cents, so your transfer maps to your invoice automatically without you sending a screenshot.

Send the exact amount shown, then press "I have paid". The order desk verifies it on-chain and releases the credits.

How quickly are credits added?

Same day. Once the transfer confirms and the desk verifies it, credits appear in your balance and you can open lines immediately.

Are payments refundable?

No. Crypto transfers cannot be reversed, so credit purchases are final.

We would rather say that plainly than bury it. Test the service for a dollar first, and size your first order to what you are comfortable committing.

Do you accept cards or PayPal?

Not currently. Crypto keeps costs down and removes chargeback losses, and that saving is what makes the credit price what it is.

Panel and resellers

Do I get a panel with my credits?

Yes. Every reseller credit pack includes a free reseller panel where you create and manage your customers' lines.

Can I create my own resellers?

Yes, on a Super Reseller panel. You create and manage your own resellers and set the credit price you charge them. If you already have a reseller panel, the Super Reseller upgrade moves you up without starting over.

Can I move my existing customers across?

Send your line list with the time remaining on each subscription and we will match durations where we can. Lines are recreated on our panel, so your customers will need the new playlist or portal details — plan a window for that.

Keep your existing supplier running until the new lines are confirmed working. Two weeks of overlap costs less than one bad weekend.

Is there a minimum order?

The smallest credit pack is 100 credits. Below that, the $1 test line is the way to try the service.

Support

How do I reach you?

Open a ticket from your account, or use the contact channels linked in the footer. Tickets are the fastest route for anything to do with an order or an invoice, because the desk can see it alongside your account.

A line has stopped working. What should I check first?

Play it on mobile data instead of broadband. If it works there, an ISP or DNS block is the cause rather than the panel. If a second unrelated line also fails, open a ticket and tell us both line IDs.

Do you resell to end customers?

No. We supply credits wholesale to resellers only. Your customers are yours — we never contact them and never sell to them directly.

Still deciding?

A dollar gets you 36 hours on the full channel list. Judge the stream before you commit to a credit pack.

Get the $1 test line